Terms of use

Smart Climbing Gym Software


These General Terms of use regulate the conditions for the acquisition of a license to use the product Smart Climbing Gym (hereinafter: SCG or software) by the customer (hereinafter the licensee).


  1. Duration and extent of the License

1.1 The Licensee acquires a non-exclusive, non-transferable and non-sublicensable license to use the SCG for a period of 12 months, beginning with the release of the respective climbing gym in the Vertical-Life Climbing App. The Agreement is tacitly renewed for the same period unless one of the parties terminates the Agreement within thirty days before the start of a renewal period.

1.2The license includes the right to use the SCG for the climbing halls listed in the offer. The Licensee is not authorized to decompile the Software or to in any way reconstruct its source code, not even by reverse engineering.

  1. Reservation of rights

2.1 With the exception of the license granted under Article 1, Vertical-Life reserves all of its rights.

The Licensee acknowledges and agrees that the Licensee's use of SCG shall be solely in accordance with the express provisions of these Terms of use and shall not exceed or otherwise violate them.

  1. Usage

3.1 Except to the extent permitted by mandatory applicable law, the Licensee shall not:

3.2 Furthermore the Licensee shall not:

  1. Obligations

4.1 The Licensee shall at all times:

  1. Confidential Information

5.1 For the purpose of this agreement, the “Confidential Information” will include any and all information, know-how and data, technical or non-technical, disclosed or provided by Vertical-Life to Licensee for the purpose or during the performance of SCG’s use.

The Confidential Information includes information in both oral and written form or contained in any type of storage medium.

5.2 The Confidential information will not include the following:

5.3 Licensee shall maintain any Confidential Information in strict secrecy and shall not disclose the Confidential Information to any other party or parties, except to the extent necessary pursuant to the Object of Agreement described above.

No right or License is granted by Vertical-Life in connection with the technical information or inventions disclosed under this Agreement.

5.4 Except for the express written consent of Vertical-Life, Licensee agrees:

5.5 Licensee further shall take all reasonable steps to protect the confidential information provided to it by Vertical-Life from the disclosure.

The Confidential Information will be returned to Vertical-Life or immediately destroyed upon the request of Vertical-Life and Licensee shall not retain any copy thereof.

In the event that Licensee or anyone to whom Licensee transmits the Confidential Information becomes legally compelled to disclose the Confidential Information, Licensee shall provide Vertical-Life with prompt written notice so that Vertical-Life may seek an appropriate remedy. Licensee shall cooperate with Vertical-Life in its efforts to obtain such remedy but Licensee shall not be required to undertake litigation or legal proceedings in its name.

In that event Licensee or the person requested shall furnish only the portion of the Confidential Information which is legally required and will exercise its reasonable best efforts to assure that a confidential treatment will be accorded to the Confidential Information.

In case of violation of this article, Licensee shall fully indemnify and hold Vertical-Life harmless with regards to every direct and indirect damage resulting from the violation.

5.6 Although Vertical-Life has endeavored to include in the Confidential Information the information which it considers to be relevant for the purpose of this Agreement, the Parties acknowledge that Vertical-Life makes no representation or warranty as to the accuracy or completeness of the Confidential Information. Licensee agrees that neither Vertical-Life nor any of its directors, officers, employees, affiliates, agents, advisers and representatives shall have any liability to Licensee or to any of its representatives resulting from the use of the Confidential information.

  1. Support and maintenance

6.1 SCG is delivered “as is”. Upon SCG’s delivery, Vertical-Life shall support Licensee in setting up SCG Route Setting Management (Staff Management and Course Booking excluded). After SCG’s delivery, should questions arise, Vertical-Life kindly advises the Licensee to first consult the video tutorial library or manuals. Furthermore, Vertical-Life provides a Help Desk to provide support for customer questions.

6.2 Any further services, maintenance, and training is agreed separately, in writing, at an hourly wage of 65,00 EUR plus VAT if owed.

  1. License and Set-up fee

7.1 The invoice shall be payable on receipt. In case of delay of payment, the License is suspended without any further notice.

7.2 Where the customer has provided his credit card information as a payment method, he agrees that the amount for the License will be debited automatically upon renewal of the contract.

7.3 In addition, with the prior consent of the Licensee, Vertical-Life, subject to the respectively applicable provisions concerning the protection of personal data, is entitled to create photos and videos based on the use of SCG in the climbing facility, without any additional remuneration, and to exploit it economically.

  1. Disclaimer

8.1 Vertical-Life cannot be held liable or responsible for damages to persons or goods caused by the non-availability or the malfunction of SCG.

The Licensee is solely responsible for the safety on-site and guarantees to Vertical-Life that he implements every reasonable measure in order to ensure safe climbing in his facility.

Vertical-Life shall not be liable for any damage that occurred to persons or things due the Licensees use of information, data and services provided by Vertical-Life by performing contract obligations.

8.2 Vertical-Life does not assume any liability whatsoever for the availability, authenticity, correctness and up-to-dateness of data and information provided to Licensee or third Parties by performing contract´s obligations.

8.3 Vertical-Life does not assume any liability whatsoever for the unavailability of services, data and information when Licensee does not use state of the art hardware.

8.4 As far as a significant defect is attributable to Vertical-Life and the Licensee requests a supplementary performance, Vertical-Life is entitled to choose between remedying the defect and replacing the product. By failing to fulfill this obligation the Licensee is entitled to terminate the contract within fourteen days. In this case the compensation due to Vertical-Life will be proportionally reduced.

8.5 The Licensee indemnifies and holds harmless Vertical-Life against any claim made by third Parties because of Licensees inappropriate use of products, data and information provided by Vertical-Life by performing contract´s obligations.

  1. Intellectual Property Rights

9.1 Vertical-Life grants the Licensee a limited, non-exclusive license to use Vertical-Life´s intellectual property rights, subject to the terms and conditions specifically set in this Agreement.

9.2 Vertical-Life can use, publish and pass on to third parties the data and information which the Licensee feeds into the database of the SCG Back- End. (e.g. sharing function for customers on Facebook, I-frame integration on website, info screen in the climbing gym, vertical-life app integration). The Licensee warrants to Vertical-Life that the Licensee can freely dispose of the data provided.

9.3 The Licensee indemnifies and holds harmless Vertical-Life against any claim made by third Parties because of customer´s illegal acquisition and illegal use of data and information.

  1. Termination

10.1 Either Party may terminate this Agreement and the License granted hereunder at any time by notice in writing to the other Party without 30 days´ notice in the following cases:

10.2 In the event of any termination of this Agreement for any reason:

  1. Personal Data

11.1 In order to perform its obligations according to this Agreement, Vertical-Life processes personal data provided by the Licensee.

Vertical-Life has implemented appropriate technical and organizational measures in such a manner that processing meets the requirements as set by EU-Regulation 679/2016.

The Licensee is responsible for the rightful acquisition of the personal data processed by Vertical-Life.

11.2 Vertical-Life processes the data with the purpose to perform the contract. In particular Vertical-Life can use the data to make the use of the software possible, publish the data on the internet and on screens, send scores and information to the Licensee per email.

11.3 To this end, Vertical-Life can use and disclose the data provided by Licensee.

11.4 Vertical-Life transmits the data to third Parties if it is necessary to achieve the above mentioned aims.

11.5 Vertical-Life shall inform the Licensee at any time of the data´s existence, source and content. Data subjects have the right to verify data authenticity, to request their integration and update. They have also the right to have illegally processed data cancelled.

  1. Changes of Terms

12.1 Vertical-Life reserves the right, in its sole discretion, to change, modify, add or remove portions of these Terms at any time. The Licensee will be notified of such changes by email or via the SCG platform. Continued use of the Software after notification of such changes constitutes the Licensee's binding acceptance of such changes. These modified terms and conditions shall come into force 30 days after the announcement of the changes.

  1. Final clauses

13.1 For what is not specifically settled by the Agreement, the Italian Civil Code and the Italian laws regarding the protection of intellectual property rights apply.

13.2 The United Nations Convention on Contracts for the International Sale of Goods does not apply.

13.3 In case one or more of the clauses of this Agreement are invalid, ineffective or void, the remaining clauses remain valid.

13.4 In case of contradiction or ambiguity, the German version of this Agreement prevails.

13.5 This Agreement shall be governed by and construed in accordance with the laws of Italy and any dispute arising under it will be submitted to the exclusive jurisdiction of the Courts of Bolzano.

13.6 These Terms of Use and the Offer constitute the entire Agreement between the parties with regard to the use of the SCG by the Client and replace all previous agreements, proposals or representations, written or oral, with regard to its subject matter. No amendment, addition or waiver of any provision of this Agreement shall be effective unless in writing and signed by the parties. The parties agree that any condition stated in any customer offer or other customer offer documentation (other than offers prepared by Vertical-Life) shall be null and void. In the event of any conflict or inconsistency between the following documents, the order of precedence shall be: (1) the applicable offer, (2) any exhibits, schedules or addenda to these Terms of Use, and (3) the Terms of Use.